Privacy Policy – Road2Reel

Privacy Policy and Cookies

This web site is operated by Road2Reel. All data and web content is owned and managed by Road2Reel. We have written this privacy statement to show our commitment to your privacy and to explain how we use the information which you provide to us during your use of our website.

Road2Reel website requires you to register certain contact details and information about yourself. This information will be used only by ourselves, and will be used by us in order to offer or supply to you goods and services provided by Road2Reel.

We do not store or share our customers credit or debit card details.

Please note that by booking with Road2Reel or by making an enquiry you are consenting to receive information from us.

We may send you a newsletter or other information from time to time, if you wish to unsubscribe from future promotional material please email us and put the words; 'I wish to unsubscribe'.

Any personal information which we get from you or gather about you from your use of our site will be used to contact you by post, phone, email or SMS when necessary in connection with transactions entered into by you on the site.

Financial information that is collected from you is used to authorise payment and bill you.

Your consent is given to provide your financial or personal information to those third parties necessary to process your transactions with us, such as credit card companies, banks and those companies that handle shipping, and fraud protection.

You have a right to ask what information we, or a retailer holds about you. This can be done in writing to us at the contact address below, an administration fee will be charged of £10.

In addition to the above, we may disclose any information, including personally identifiable information, to comply with any applicable law, regulation, legal process or governmental request.

We may revise this privacy policy from time to time without notifying you. The revised privacy policy will be posted here and we suggest that you periodically check for up-dates.

The information used on this site is purely for information, and is subject to change and should not be relied upon. We do not accept responsibility for the accuracy, completeness or suitability of any information found on this site. We cannot guarantee that this Site is error free, uninterrupted, or virus free.

Terms of business are available upon request by emailing: info@road2reel.co.uk

This website contains links to other websites which are independent of Road2Reel. We have no control over such sites and any links are provided as a convenience to you as a user of this Site, and do not imply our endorsement of the linked websites or association with their operators.

Cookies

Our Site may use "cookies" to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Web browser cookies

How we use collected information

Road2Reel collects and uses Users personal information for the following purposes:

To improve customer service.
Your information helps us to more effectively respond to your customer service requests and support needs.
To send periodic emails.

The email address Users provide will only be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Please note: Road2Reel have a team of internet specialists who maintain our website pages. If you experience any problems while using this site then please do email us with a description of your query and we will pass this on to the experts for a solution.

If you have any requests for other information that is not available on our web pages then please do email us with your suggestions.

www.road2reel.co.uk is a trading name of Road2Reel.

If you wish to contact us please write to: 1 LLWYN FEDW ROAD, RHIWBINA, CARDIFF, CF14 1UL